Ramalan4d Privacy Policy — Protecting Your Personal Information
Ramalan4d respects the privacy of every user. This policy clearly explains how we collect, use, store, and protect your personal data as a platform user in Malaysia.
Last updated: January 2026
What Information Do We Collect from You?
When you register and use the ramalan4d platform, we collect several categories of information for different purposes. This information is collected directly from you during registration, or automatically as you use our services.
Account Information
Includes your full name, email address, phone number, date of birth, and the password you provide at registration. This information is required to verify your identity and grant access to your account.
Payment Information
We maintain records of all deposit and withdrawal transactions in MYR (RM), including the payment method used — such as FPX, Boost, or Touch 'n Go. Bank account numbers and e-wallet details are stored in encrypted format and used solely for legitimate transaction purposes.
Device & Browser Information
We collect technical data such as IP address, device type, operating system, web browser type, and pages visited within the platform. This information helps us detect suspicious activity and improve platform performance.
Usage Data
In-platform activity records — such as games played, bets placed, login times, and interactions with platform features — are stored for security purposes, dispute resolution, and service improvement.
How Is Your Information Used?
Ramalan4d uses the information collected solely for legitimate purposes necessary to operate the platform's services. The primary purposes for data use are as follows:
- Account management — enables registration, login, identity verification, and user profile management.
- Transaction processing — facilitating MYR deposits and withdrawals via supported local payment methods.
- Platform security — detecting and preventing fraud, duplicate accounts, and unauthorised access.
- Customer support — enabling our support team to resolve inquiries and disputes with accurate information.
- Legal compliance — meeting reporting and compliance requirements mandated by law or the relevant authorities.
- Service improvement — analyses aggregated usage patterns (without identifying individuals) to improve the user experience.
We do not use your personal information for third-party marketing without your explicit consent.
Cookie Usage & Session Tracking
The ramalan4d platform uses cookies and similar tracking technologies to ensure the platform functions properly and to deliver a better experience for users.
We use several types of cookies:
- Session cookies — required to maintain your logged-in status while using the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies — stores settings such as your preferred language and display preferences to make your experience more comfortable.
- Security cookies — helps detect unusual activity and protects your account from unauthorised access.
You may configure your browser to reject cookies, though this may affect certain platform features. Continued use of the platform is taken as consent to the use of necessary cookies.
Data Retention, Security & Third-Party Sharing
Data Retention & Security
All ramalan4d user data is stored on servers protected with industry-standard SSL encryption. Passwords are stored in hashed format and cannot be decrypted. Access to the user database is strictly limited to staff with a legitimate business need.
Your data is retained for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once an account is closed and the mandatory retention period has lapsed, personal data will be deleted or anonymised.
Sharing with Third Parties
Ramalan4d does not sell or rent your personal information to third parties for marketing purposes. However, we may share information with the following parties in limited circumstances:
- Payment processors — transaction details that must be shared with payment service providers to complete MYR deposits and withdrawals.
- Game providers — game session data required by game software providers to run games correctly.
- Legal authorities — when required by court order, legislation, or official directives from the relevant authorities.
All third parties working with us are bound by confidentiality agreements and required to uphold equivalent data protection standards.
User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a ramalan4d user, you have the following rights regarding your personal data:
- Right of access — you have the right to request a copy of the personal information we hold about you.
- Right to rectification — you have the right to correct any inaccurate or incomplete information via your account settings or by contacting our support team.
- Right to deletion — you may request the deletion of your account and personal data, subject to data retention obligations required by law.
- Right to restrict processing — under certain circumstances, you may request that we restrict how we process your data.
To exercise any of the rights above, please contact our support team. Requests will be processed within a reasonable timeframe, and we may need to verify your identity beforehand.
Changes to This Privacy Policy
Ramalan4d reserves the right to modify this Privacy Policy at any time. Users will be notified of any material changes via an in-platform notice or email. Continued use of the platform after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or complaints regarding the privacy of your data at ramalan4d, please contact our support team by email at: [email protected]. We are committed to responding to all privacy-related enquiries in a timely manner. Further information on the platform's Terms & Conditions of use can be found on the Terms & Conditions us.
Still Have Questions About Your Privacy?
Our support team is ready to help with any questions about data protection or your account. Visit our FAQ page for quick answers, or reach out to us directly.